mytrip customer service review
The customer service is polite but nothing happens and u call them over and over again and they say dont worry we fix it and call u back in xx hours they dont. Website malfunction meant my booking was processed twice and payment taken twice.
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These companies are ticket floggers and not travel agents in the traditional sense so you will have to remain very persistent.
. Mytrip Reviews 292 Bad. And the when the time starts to run out u either miss out on ur trip or they suggest u take this last minute flight for 25X the price u paid before. 1 - How to contact us Information for safe travelling and about your booking.
Responses are slow and incompetence abounds. Tried to make a change to my flight or cancel it within 24 hours of booking spent an hour waiting on the customer service line and on one picked up. Your chance of losing money or missing a flight entirely is seriously very real.
I am really worried and seek a good advice from someone. Mytrip lie consistently and do not have any customer service capability. I highly recommend staying away from this company at all costs - because it.
I called to resolve this the next day and even though Ryanair refunded the full amount to MyTrip MyTrip refused to process the refine without deducting 55pp as a fee. One of the flights booked was canceled by the airline and the options from mytrip were to pay additional admin fees to find an alternative or to contact the airline. Mytripdk - Pretty bad service from my trip DK Opdatering.
As we truly appreciate your feedback kindly allow us. After keeping me on hold for 1h the customer service hung up on me. Weve contacted the airline and they can only make changes if mytrip contacts them have tried to contact mytrip through multiple channels e-mail.
Pretty disgraceful of the customer service team to also reply to these reviews saying we cant establish what TRULY happened it is pretty clear from the countless reviews that what TRULY happened is a fraudulent company not wanting to honour 100 of what was purchased and choosing to hang up during. MyTrip has a consumer rating of 106 stars from 836 reviews indicating that most customers are generally dissatisfied with their purchases. We have received your request that you wish to rebook your booking.
I HAD TO PAY ALMOST 1500 to get my son out of there all of it WITHOUT their help. My son was STUCK in Cancun for 2 days until the next available flight. Mytrip lie consistently and do not have any customer service capability.
My Trip never answered the phone took 2 days to get an aswer to an e-mail I sent them there is NO customer service whatsoever. Both these requests have to be handled together. Mytrip claims to be an IATA accredited online travel agency.
Right after I told them that I want. As a travel agency we are always required to follow the airline rules for the tickets you book through us. De har ikke engang kigget nærmer på min ændret booking ukompetent.
Your chance of losing money or missing a flight entirely is seriously very real. Long after the flight mytrip responded to my email thanking me for getting in touch and recommending I call their contact centre as they cannot resolve anything over email. Customer Service is awful every person I spoke to was rude and the amount of holding is ridiculous.
This means there were less than even 12 positive reviews about the customer service. Consumers complaining about MyTrip most frequently mention customer service travel agency and credit card problemsMyTrip ranks 247th among Travel Agency sites. This is appalling customer service and they do not reply unless you.
MyTrip issued me a 25 refund on a 447 ticket for a flight that they were unable to alter by one day. Yes - read on. Long after the flight mytrip responded to my email thanking me for getting in touch and recommending I call their contact centre as they cannot resolve anything over email.
All reviews flight refund airline ticket company time money service customer service hour email price booking trip website day phone. Fik endelig et mail fra support. Hands down one of my worse customer service experiences.
They advertise an English helpline number 44 8447747881 but it now appears to us that this is only a front for a Greek company We booked flights with them on 9 February 2016 on Iberia Airlines Madrid to Lisbon and their subsidiary Air Nostrum from Malaga to Madrid. Se mail fra mytrip dk support. Mytrip and other third party middlemen think Kiwi Bravofly Travelgenio have notoriously bad customer service.
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